Shipping Policy.

 

  1. Shipping Locations/Methods
    We currently ship to the following locations:

Australia

 

  • Standard Shipping (Authority to leave): 3-10 Business Days
    Standard Shipping + Signature on delivery: 3-10 Business Days
  • Express Shipping (Authority to leave): 1-3 Business Days
    Express Shipping + Signature on delivery: 1-3 Business Days

 

New Zealand

 

  • Standard Shipping: 7-14 Business Days
    Express Shipping: 4-8 Business Days

 

All Other Countries

 

  • International Shipping: 7-22 Business Days

Processing Time
  • Orders are processed Monday - Friday (excluding public holidays) from 7am - 2:30pm AEST and can take up to two business days to process before being shipped.
  • Express orders placed on weekdays before 12pm AEST will leave our warehouse on the same day. Orders placed outside of these times will leave the next business day.

 

  1. Shipping Costs
    Shipping costs are calculated at checkout based on:
  • Shipping method selected
  • Delivery address
  • Order weight and dimensions
  • Discounts

  1. Tracking Your Order
    Once your order has shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment.


  1. Lost or Damaged Items
    If your order is lost or damaged during shipping, please contact us at Saiyenclothing@outlook.com. We will work with you to resolve the issue.

  1. Returns and Exchanges
    For information on our return and exchange policy, please visit https://saiyenclothing.com/pages/return-refund-policy

  1. Contact Us
    If you have any questions about our shipping policy, please contact us at:
  • Email: Saiyenclothing@outlook.com