Shipping Policy.
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Shipping Locations/Methods
We currently ship to the following locations:
Australia
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Standard Shipping (Authority to leave): 3-10 Business Days
Standard Shipping + Signature on delivery: 3-10 Business Days -
Express Shipping (Authority to leave): 1-3 Business Days
Express Shipping + Signature on delivery: 1-3 Business Days
New Zealand
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Standard Shipping: 7-14 Business Days
Express Shipping: 4-8 Business Days
All Other Countries
- International Shipping: 7-22 Business Days
Processing Time
- Orders are processed Monday - Friday (excluding public holidays) from 7am - 2:30pm AEST and can take up to two business days to process before being shipped.
- Express orders placed on weekdays before 12pm AEST will leave our warehouse on the same day. Orders placed outside of these times will leave the next business day.
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Shipping Costs
Shipping costs are calculated at checkout based on:
- Shipping method selected
- Delivery address
- Order weight and dimensions
- Discounts
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Tracking Your Order
Once your order has shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment.
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Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us at Saiyenclothing@outlook.com. We will work with you to resolve the issue.
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Returns and Exchanges
For information on our return and exchange policy, please visit https://saiyenclothing.com/pages/return-refund-policy
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Contact Us
If you have any questions about our shipping policy, please contact us at:
- Email: Saiyenclothing@outlook.com